Case Study: AutoPack Warehouse — Collaborative Robotics & Warehouse Automation

How a 3PL warehouse scaled operations with autonomous mobile robots (AMRs) and collaborative pick-pack-ship automation, achieving 60% throughput increase.

Industry
Warehouse Automation & Robotics
Services
AMR Integration · RPA · WMS Automation
Timeline
8 Months
Warehouse Automation

Project Overview

AutoPack Warehouse is a 50,000 sqft 3PL (third-party logistics) facility handling 15,000+ SKUs for e-commerce and retail clients. The warehouse operated with manual picking, packing, and sorting processes — causing high labor costs (60% of operating expenses) and peak-season bottlenecks. The company needed to scale without proportional labor increases.

GridMatrix designed and implemented a hybrid automation strategy combining Autonomous Mobile Robots (AMRs), collaborative robotic arms, and intelligent workflow automation — enabling 60% throughput increase with 45% labor cost reduction.

Challenges
  • Labor-intensive manual picking causing inconsistent productivity
  • Peak season requiring 40% temporary workforce increase
  • High error rates (2.1%) in order picking and packing
  • Manual sorting creating bottlenecks before shipping
  • Limited WMS visibility into real-time inventory movements
  • Difficulty retaining skilled warehouse workers
Strategy
  • Deploy 25 Autonomous Mobile Robots (AMRs) for goods transportation
  • Implement collaborative pick arms for bin picking automation
  • Automate sortation with conveyor + vision-based sorting
  • Redesign warehouse layout for robot-human collaboration
  • Integrate WMS with robotic control systems for orchestration
  • Train workforce for robot operation and maintenance

Actions Taken

AMR & Robotic Hardware Integration
  • Deployed 25 mobile manipulation robots (UR+ certified)
  • Installed 6 collaborative robotic arms for pick-pack operations
  • Set up automated conveyor + vision-based sortation system
  • Created safe human-robot collaboration zones with safety barriers
Warehouse Execution System (WES)
  • Built WES orchestrating robots, conveyors, and human workers
  • Implemented real-time task allocation based on order priority
  • Created AI-powered work assignment balancing robot and human capacity
  • Enabled mobile app for warehouse workers with AR-guided picking
Workflow Automation & Analytics
  • Automated barcode scanning and pack verification with computer vision
  • Implemented RPA for order routing and carrier selection
  • Built real-time dashboard for KPI tracking (throughput, accuracy, OEE)
  • Created predictive analytics for demand forecasting and staffing

Results (8 Months)

+60%
Warehouse Throughput Increase
-45%
Labor Cost Reduction
-87%
Order Picking Error Rate
+3.2x
ROI on Automation Investment

Technical Implementation

The system integrates 25 MiR/RMF-controlled AMRs with 6 UR collaborative arms via a centralized Warehouse Execution System (WES) built on Node.js + Python. Computer vision systems use YOLO for barcode detection and item verification. The WES communicates with the WMS (SAP) via REST APIs for real-time task orchestration. AR-guided mobile app helps workers locate items 40% faster. All warehouse equipment connects via industrial WiFi with edge computing for low-latency response. Safety systems include force-limited collaborative zones and emergency stop mechanisms throughout the facility. Real-time dashboards track 100+ KPIs for management visibility.

Final Outcome

AutoPack Warehouse achieved 60% throughput increase while reducing labor costs by 45%. The hybrid human-robot workforce now processes 40,000+ orders daily with 99.1% accuracy — up from 97.9%. Peak season staffing requirements dropped from 40% temporary increase to 15%, improving retention and workforce stability. The 3.2x ROI on automation investment was achieved within 14 months. AutoPack has now become a preferred logistics partner for high-volume e-commerce clients, winning 15+ new contracts leveraging the company's automation competitive advantage.